Privacy Policy a MrZ Casino

Last Updated: 01.02.2023

1. General

As a data controller, we at MrZ Casino are committed to complying with gambling regulations and ensuring the privacy of our players. This Privacy Policy outlines what personal data we collect, why we collect it, and how we utilize it to provide services and maintain compliance.

The website www.mrz.nz (“casino,” “website,” “company,” “we,” “us,” “our”) is owned and operated by StarGaming N.V., incorporated under the laws of Curacao with registration number 162738 and a registered address at Orionweg 21, Willemstad, Curaçao. StarGaming N.V. operates under E-gaming license No. OGL/2023/192/0098 issued by the Curaçao Gaming Control Board. Payments processed via Paysafe are managed by StarGaming N.V. Players are responsible for understanding the legalities of online gambling in their jurisdiction.

If you have questions regarding this Privacy Policy or how we handle your data, you can contact our Data Protection Officer (DPO) at [email protected].

By registering for an account with MrZ Casino, you agree to this Privacy Policy. If you disagree with these terms or prefer not to share the required personal information, please refrain from using our website.

This Privacy Policy forms an agreement between you and MrZ Casino. We may occasionally update this Policy, and while we will do our best to notify you, we recommend reviewing this document regularly. Continued use of our website and services signifies acceptance of the Privacy Policy.

2. Information We Collect

We may request and process the following personal data:

• Account Registration Details: First and last name, date of birth, email address, phone number, and other information provided during registration.
• Correspondence: Communications via email, chat, or other means.
• Transaction History: Details of player transactions through the website.
• Login Data: Traffic logs, GeoIP data, browser/device details, and activity logs.
• Verification Documents: Passport scans, payment slips, bank statements, and other proofs required for account verification or anti-fraud checks.
• Survey Data: Responses to customer surveys or other assessments (optional).

3. How We Use Your Information

Personal data is processed to deliver services, including:

• Processing bets and transactions, including payment methods.
• Providing gaming and auxiliary services.
• Customer support, including account setup and management.
• Identity verification and anti-fraud checks.
• Sending promotional materials (with consent).
• Complying with legal obligations (AML and CFT laws).
• Monitoring transactions to prevent fraud or irregular activity.
• Conducting market research and statistical analysis.

4. Marketing Communication

With your consent, we may use your data to send promotional materials about MrZ Casino or our partners. If you no longer wish to receive such communications, you can opt out via your account settings or by contacting support at [email protected].

By accepting any winnings or prizes, you agree that your name or nickname may be used for promotional purposes unless prohibited by law.

5. Data Collection Methods

We only collect personal data with your knowledge, including through:

• Interactions with our services.
• Data shared by fraud prevention companies.
• Third-party providers supporting technical or transaction processes.

Rest assured, any data shared with third parties complies with this Privacy Policy.

6. Data Recipients

We may share your information with:

• Affiliates within our corporate group.
• Employees performing duties such as fraud prevention, payments, and support.
• Third-party service providers supporting website functionality, hosting, analytics, or marketing.

Where necessary, data may be transferred to countries outside the EU/EEA with appropriate safeguards to ensure compliance with GDPR and other applicable laws.

7. Data Sharing with Third Parties

We do not sell or rent your data. However, we may disclose information:

• To comply with legal obligations.
• To payment processors facilitating transactions.
• For regulatory or safety purposes.
• With your explicit consent.

In cases of mergers or acquisitions, personal data may be transferred, and you will be informed accordingly.

8. Data Retention

We retain personal data for as long as legally required, particularly under AML regulations. Anonymized data may be used for research purposes beyond this period.

9. Data Security

MrZ Casino employs advanced security measures, including SSL encryption and two-factor authentication, to protect your data. However, it is your responsibility to maintain the confidentiality of your account credentials.

10. Contacting Us

For queries regarding this Policy, you can contact our DPO at [email protected]. Under GDPR, you also have the right to lodge complaints with your local data protection authority.

11. Cookie Policy

Our website uses cookies to enhance functionality and analyze usage. These cookies include essential, functional, and advertising cookies. Most browsers allow you to manage cookies through settings, but disabling them may limit website functionality.

12. Third-Party Content

When playing games provided by external developers (e.g., NetEnt), their privacy policies may also apply. Links to external websites are governed by the respective third-party policies.