Support and Contacts at MrZ Casino
At MrZ Casino, we prioritize providing our players with exceptional support and ensuring all inquiries are addressed promptly. Whether you need help with your account, deposits, withdrawals, or have questions about our games, our dedicated Support Team is here for you 24/7.
How to Contact Us
Live Chat
Our Live Chat feature is the quickest way to get in touch with us. Simply click on the “Support” or “Live Chat” button on our website, and one of our friendly agents will assist you right away. Live Chat is available 24/7.
Email Support
For less urgent matters, you can email us at [email protected]. We aim to respond to all email inquiries within 24 hours. Please include as much detail as possible in your email to help us resolve your issue efficiently.
Support for Common Issues
Account Assistance
Having trouble logging in or verifying your account? Contact our team for help with:
- Password recovery
- Account verification
- Updating personal details
Payments and Transactions
Our Support Team can assist with:
- Deposits and withdrawals
- Payment method verification
- Tracking transaction status
Game-Related Questions
If you have questions about specific games or technical issues, reach out to us for:
- Game rules and instructions
- Resolving loading issues
- Reporting bugs or errors
Responsible Gaming
We are committed to promoting responsible gaming. If you need help setting limits, self-excluding, or accessing resources for gambling-related concerns, our Support Team is here to guide you.
Additional Resources
Mailing Address
If you prefer traditional correspondence, you can reach us at:
Social Media
Stay connected with us on social media for updates, promotions, and news:
Feedback and Suggestions
We value your feedback! If you have suggestions or comments about our services, please email us at [email protected]. Your input helps us improve and provide the best experience possible.